You deserve to do what you love, and love what you do a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do.
You have choices if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.
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Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward.
Do you have the competencies outlined below? If so, you might be an excellent candidate to Find Your Forward at Fiserv.
Requisition ID R-10236071 Date posted 03 / 14 / 2022 City Bogota Country Colombia
We are searching for a Client Services Manager, who will be tasked with maintaining and improving the quality of our Client Services department, looking into and resolving different incidents or tickets and managing and developing the Tech Support team.
The candidate must have some previous knowledge on interpreting information derived of client satisfaction enquiries. And working with it to manage KPIs focusing on the department’s improvement.
Keeping accurate correspondence records, meeting regularly with management, updating client details, developing customer service policies, training junior client services agents, and recommending different product options to clients.
Your dedication to the needs of our clients will encourage client loyalty and enhance our organization’s growth through positive client-to-business engagement.
In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date.
Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and / or sincerely held religious beliefs.