Track and Trace Specialist
Medellín, Colombia
hace 6 días

We are Hubtek, a young and innovative company that provides process optimization solutions to companies in the United States through Co-Managed Talent (Staffing) and Technology (Intelligent Automation).

We strongly believe that the success of our company lies in the creation of learning and development experiences, teamwork, and the well-being of our people.

As a Track and Trace Specialist you will be responsible for analyzing and interpreting data and providing logistics information to aid cost-effective, efficient, timely, and high-quality logistics solutions.

Some of your responsibilities will be :

  • Track and trace loads and update their status in the system.
  • Solve customer inquiries through email and calls.
  • Dispatch trucks for pick-ups and deliveries.
  • Do follow-ups on carriers.
  • Collect proof of delivery (POD) and relevant documentation and upload it into the system.
  • Confirm pickup number, pallet count, seal or no seal, case count. Reefer loads always check for temperature.

    What would help you succeed :

  • Understand the importance of time management and being service-oriented.
  • High School Diploma or Bachelors degree in international business, business administration, or logistics related.
  • Language : Advanced c1 English level. being able to speak English fluently.
  • Excellent verbal and written communication.
  • Minimum 1 year of experience in the transportation industry, or working for us based companies as a Customer Service or Back Office Representative.
  • Perks :

  • The schedule would be from Monday to Friday from 7 : 00 am to 4 : 00 pm. (We work by the American calendar)
  • In our modern offices located at wework Medellin.
  • Indefinite term contract
  • Competitive Salary + benefits.
  • The possibility of internal growth.
  • Are you ready to start The Hubtek Experience?

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