L1 Analyst
Cyxtera
Bogota, Colombia
hace 5 días

Inc.

AppGate, Inc. brings together a set of differentiated cloud- and hybrid-ready security and analytics products and services.

These include AppGate SDP , the industry’s leading software-defined perimeter solution, the Total Fraud Protection suite of risk-based authentication and digital threat protection capabilities and a range of innovative threat management and analytics offerings including the Brainspace digital investigations platform and the company’s Immunity range of offense-oriented software and adversary simulation services.

Today, these products secure more than 1,000 organizations across 40 countries.Product capabilities include :

  • A context-aware, identity-centric access control solution that surpasses outdated hardware-defined and perimeter-centric approaches to infrastructure security with a software-defined perimeter that increases resilience, simplifies management complexity and reduces costs
  • Specialized fraud prevention and authentication services for specific verticals including financial institutions and government agencies
  • Advanced investigative and network analytics to help better predict, prevent and detect threats
  • Offensive and advanced security engineering, penetration testing and adversarial simulation. We are able to simulate nation state level attackers to help organizations understand their weaknesses
  • About the position

    Continuous threat monitoring and first level response to Cybersecurity incidents for multiple customers.

    Position Responsibilities

  • First response to Cybersecurity events through tickets, mails or telephone.
  • Monitoring, threat analysis and incident response through documented procedures.
  • Problem solving and escalate them in specific scenarios to level 2 analysts and technical leaders.
  • Training to Junior analysts
  • Customer interactions, attending to their necessities and questions related to tickets.
  • Incident actions documentation.
  • Specialized searches related to fraud evidence,
  • Team procedures and policies Improvements recommendations.
  • Team collaborative actions in order to improve better practices.
  • Effective communication with customers and colleagues.
  • Experience & Qualifications

  • Student or professional in Software Engineering, Telecommunications Engineering, Electronics Engineering, or related.
  • One year of experience in Operations oriented jobs (SOC, Help Desk or related).
  • Operative Systems as Windows and Linux.
  • HTML
  • Intermediate English (Speaking and writing)
  • AppGate is an equal opportunity at will employer and doesnot discriminate against any employee or applicant for employment because ofage, race, religion, color, disability, sex, sexual orientation or nationalorigin.

    Other details

  • Job Family INFORMATION TECHNOLOGY
  • Job Function ANALYST
  • Pay Type Salary
  • Required Education Associate Degree
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