Sr Network Engineer
Bogota, Colombia
hace 1 día

The Opportunity

We’re looking for a Senior Network Engineer to help us push the boundaries of what education can offer through the power of technology.

Education is our passion, and our team members bring that to work each day as they aim to advance learning in every region of the world.

Blackboard is the world's leading education technology company, providing dynamic products and services to the global education community.

We’re focused on driving innovation in EdTech and working with our clients to create a smarter learning environment.

For more information about Blackboard Inc. and our career opportunities, please visit .

The Blackboard Information Technology Team is responsible for providing Network Engineering and Operations support to Blackboard’s IT network infrastructure comprised of nine office locations, three data centers, Azure and AWS environments supporting over 1500 employees.

As Senior Network Engineer, you will be responsible for designing, installing, and maintaining the Blackboard WAN, Internet, LAN, Wi-Fi, VPN, and cloud networks in a cost-effective manner.

You will ensure that data networks are reliable and high performing for use by the entire enterprise. You will be responsible for staying current with, learning, and applying new technologies as well as applying existing knowledge to ensure system reliability.

Primary responsibilities will include :

  • Architecting, designing, installing, maintaining, and managing the equipment needed to provide WAN, Internet, LAN, Wi-Fi, VPN networks in a cost-effective manner
  • Ensuring a high level of availability, flexibility, and network performance
  • Proactively monitoring and analyzing key performance and capacity metrics and trends to assess risks, business impact and provide recommendations
  • Maintaining, auditing, and updating infrastructure documentation
  • Working collaboratively with service providers and team members on day to day changes, incidents, and requests
  • Maintaining and increasing the security levels of all data networks within Blackboard
  • Partnering with customers of IT to understand business needs and adapt them to technology solutions
  • Performing all activities in keeping with established ticket, change and incident management and approval procedures
  • Participating in the network operations team’s on-call schedule for after-hours and weekend support
  • Attending and participating in project, operational, and other team meetings
  • This role requires approximately 10% travel
  • The Candidate :

    Required skills / qualifications :

  • Bachelor’s degree in Electrical Engineering, Computer Science, or similar fields, or equivalent experience
  • 5+ years of experience designing, implementing, and maintaining IP networks, L2 / L3 technologies, Cisco routers, switches and wireless, Cisco, and Checkpoint firewalls
  • Advanced knowledge of Solar Winds Network Monitoring
  • Advanced knowledge of Cisco Prime network management software
  • Advanced knowledge of Cisco ISE access control software
  • Strong fundamentals and understanding of the following enterprise network technologies : Wireless (802.11ac, WPA, 802.
  • 1x) WAN technologies (Leased lines, GRE VPNs, DMVPN, PPTP, L2TP, and IPSEC based VPNs, MPLS) Security technologies (Firewalls, ACLs, NAT, IPS, IDS, RADIUS, TACAS+, IAS, VPN technologies) Routing (EIGRP, OSPF, RIP, NHRP, BGP) Switching (VLANs, LACP, EtherChannel, LAGP, 802.

    3ad, VTP, 802.1q) VoIP protocols (SIP / SCCP) Familiarity with QoS including basic QoS commands and implementations Network monitoring (WMI, SNMP, Netflow, SPAN)

  • Advanced troubleshooting skills and the ability to quickly narrow down and resolve problems
  • Highly motivated individual who is a self-starter and can demonstrate effective project management and completion of complex network tasks with little guidance
  • Motivated learner ability to quickly learn new technologies and keep networking skills current with emerging technologies
  • Good communication skills with co-workers and clients
  • Excellent time management skills
  • Fluency in written and spoken English at CEF B2 level or above
  • Preferred skills / qualifications :

  • Cisco CCNA and / or CCNP (routing and switching preferred)
  • Strong knowledge of ITILv3 service management
  • Demonstrated success training in both small group and one-on-one
  • Security+ certification
  • To ensure the safety and wellbeing of our employees during the COVID-19 pandemic, Blackboard positions are currently remote (where possible).

    This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required.

    Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

    Blackboard is an equal employment opportunity / affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity / expression , protected military / veteran status, or any other legally protected factor.

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