Thirdera is looking for highly skilled Sr. Business Systems Analyst to join our Cloud Team!
What is Thirdera?
Thirdera is a global services provider that uses ServiceNow to help enterprises unlock their business and customer workflows in the cloud through digitization and automation. Thirdera brings together the power of the ServiceNow platform and its limitless potential across the world of work. Our architects, developers, consultants, designers, and project managers help our customers transform, get more from ServiceNow, and unlock hidden potential. We are ushering in the next era of transformation, digitization, automation, and partner expectation, all with and at the speed of NOW.
Your mission as a Sr. Business Systems Analyst is to work and develop business case scenarios that meet the real customer’s need within the scope, time and financial frameworks Performing high-level analysis to determine feasibility of the cost /benefit of project solution and produce required documentation.
You will face clients from different cultures, develop your English proficiency skills, learn how to engage customers, manage your own time, improve your attention to detail, learn how to solve complex problems and gain professional empowerment.
What's in it for you?
We offer a fun, highly engaging and unique culture. You'll get the best learning and career experience from day 1, by being able to work with ServiceNow Experts, access certifications and accreditations and the opportunity to grow in the ServiceNow practice.
You'll be empowered to work for top of the line companies and amazing partners, while having fun at it!
Who are we looking for?
Talented Business Analyst filled with curiosity and passion. Creative individuals with a global mindset whom can think outside of the box, wear different hats and work in multi-functional, multi-cultural teams. Strong analytical skills and high research, design, documentation and software modification capabilities throughout the production life cycle.
- Bachelor’s degree in Informatics, Information Systems, Industrial engineering, Process engineering, Administration or similar.
- 5+ years of previously business analysis experience designing requirements for Software development projects *Required
- Experience with: Workshops, Demo, Agile/SCRUM/ SAFe sprints, user stories creation *Required
- ITIL v3 or 4 Knowledge or certification
- ITSM tool experience (Remedy, Servicenow, Solarwind, Jira, zendesk, Soho, HP service manager, or any other ITSM tool) Desired
Welcome to Pay for Performance! We provide competitive compensation, generous benefits and a professional and culturally diverse work environment. Work-life balance is very important to us so our job opportunities allow for remote working and flexible schedules so you can manage your own time
Application and Selection Process
A phone screen with our HR team to validate your experience and expectations for new opportunities.
A technical test and interview with our Service Delivery professionals to measure your skills.
A standard Background and Work Reference Check.
If all above goes well, you will get an offer.
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