Operation Analyst E commerce
hace 4 días

About Us Rappi is the fastest-growing Latin American startup ever! Backed by the world’s best investors, we have reached unicorn status last year and haven’t slowed down.

At Rappi, no two days are the same. We love to hustle, work hard for a greater good, and strive to be the leading tech company in Latin America.

Rappi is growing at a tremendous rate and this position is crucial in our pursuit at providing a game-changing experience for our users and partners About Our Team The Operations horizontal is responsible for maintaining consistency and ensuring that every aspect of our consumer journey, from the moment they browse the app in search for a product to the moment they receive their order, occurs smoothly.

In order to accomplish that task efficiently, we need to work smart. Our Analytics & Solutions team is an elite team inside Global Operations whose purpose is to enable data-driven decisions by generating insights, delivering analytical capabilities and automating core processes to pave the way to the Ops organization of the future. Your Responsibilities

  • Develop analytical frameworks on important strategic decisions in order to ensure that we are building an Operation Excellence marketplace for our customers, commercial partners, and courier partners.
  • Build scalable tools and dashboards to boost efficiency and effectiveness for country teams to optimize Rappi’s marketplace parameters and standardize operating procedures
  • Work closely with other members of the global team e-commerce to measure and communicate the impact and efficiency of new business processes
  • Present analyses and findings to team leaders and cross-functional partners. maintain, and communicate detailed reporting models to assist city-level, country, and expansion efforts.
  • Expected Qualifications

  • Bachelor in Computer Science, Engineering, Economics or other quantitative fields, with 3+ years of work experience.
  • Deep desire to work in a startup environment, helping the company grow.
  • Previous experience with Analytics / Data Science in a professional environment.
  • Top-tier analytical capabilities, demonstrated through previous experience.
  • Ability to communicate ideas in a clear and structured way.
  • Having a nose for value, i.e. being able to identify and prioritize the biggest opportunities.
  • Proficiency in Excel
  • Fluency in English is a plus
  • Plus

  • Previous experience as people manager.
  • Knowledge of web programming (HTML, CSS, JavaScript, React, AngularJS).
  • Fluency in Spanish (for Brazilian candidates) / Portuguese (for Spanish-speaking candidates).
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