We’re looking for a Senior Salesforce Administrator, Sales Cloud, to help us push the boundaries of what education can offer through the power of technology.
Education is our passion, and our team members bring that to work each day as they aim to advance learning in every region of the world.
Blackboard is the world's leading education technology company, providing dynamic products and services to the global education community.
We’re focused on driving innovation in EdTech and working with our clients to create a smarter learning environment.
For more information about Blackboard Inc. and our career opportunities, please visit .
Blackboard Enterprise Applications Services is focused on the administration and support of all corporate business applications at Blackboard.
As a member of the CRM Operations team within Enterprise Applications Services, the Senior Salesforce Administrator, Sales Cloud will be responsible for providing support and configuration of Sales Automation applications, including Salesforce Sales Cloud and CPQ, for all Blackboard lines of business.
The Senior Salesforce Administrator, Sales Cloud, will play an integral role in the success of the group by working on a variety of support requests ranging from simple fixes and configuration work to complex troubleshooting, including integrations and workflow.
Primary responsibilities will include :
The Candidate :
Required skills / qualifications :
Preferred skills / qualifications :
To ensure the safety and wellbeing of our employees during the COVID-19 pandemic, Blackboard positions are currently remote (where possible).
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Blackboard is an equal employment opportunity / affirmative action employer and considers qualified applicants for employment without regard to race, color, religion, sex, national original, age, religion, disability, marital status, sexual orientation, gender identity or expression, military / veteran status, or any other protected factor.