Functional Consultant
Open LMS
Bogota, CO
hace 1 min

We are looking for a talented Functional Consultant to join our team at Open LMS.

Company Description

Open LMS is a Moodle-based Learning Management System that helps educators improve the learning experience and outcomes of millions of learners across the globe.

In partnership with our community of educators, we continually innovate to better enable educators, parents, and learners of all types to teach, learn, connect, and communicate whenever they want and wherever they are.

Most importantly, we help every student achieve their full potential through access to lifelong learning.

We also offer a full portfolio of education technologies including exclusive reseller relationships for web conferencing, accessibility improvement, and innovative content offerings from both Blackboard and Learning Technologies Group.

For more information about Open LMS, please , and hit our to get a feel for our culture and meet members of the team.

Role Description

As a Functional Consultant, you will be responsible to enable customers to use properly the platform, providing always the best guidance to allow them to achieve their objectives and help them to configure the environments based on their needs.

What you’ll be doing

Specific responsibilities include :

  • Responsible to deliver the onboarding process for customers
  • Configure the customer's environments based on their specific needs
  • Provide functional training to the customer administrators over Open LMS
  • Focus on customer satisfaction, setting the right expectation and guidance to customers as the principal point of contact
  • Manage multiple customers in different countries
  • Provide Workshops, Webinars, and eventually conferences for customers
  • Skills and Aptitudes

    The Candidate will have these required skills :

  • Enjoy providing functional sessions and training to customers
  • 1 year of experience within the educational sector
  • Good capacity for listening and empathy
  • Fluent English required (C1 or native)
  • Be able to work in Europe timezone (6 : 00 / 7 : 00 am to / 3 : 00 / 4 : 00 pm)
  • Located in Bogotá
  • Preferable skills

  • Experience using Moodle
  • Experience working with projects
  • Knowledge in content creation
  • Self-paced courses certifications in any topic
  • This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required.

    Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

    Open LMS is an equal employment opportunity / affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, or any other protected factor.

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