Sales Force Eff Analyst 2 (CRM)
IQVIA Holdings Inc.
Bogotá, Colombia
hace 4 días

Job Overview

With minimal supervision, provide support for sales force operations initiatives through effective communication, training, technology process improvement and data analysis.

Essential Functions

  • Support and coordinate both short and long term planning initiatives to improve ability of organization to plan ahead and operate efficiently and effectively
  • Develop sales / customer communications, processes (including sales, training, and databases), technologies, and data analysis
  • Work with colleagues to ensure consistency of approach and standardized outputs to clearly communicate sales performance, and internal and external customer related information.
  • Conduct verbal and / or written follow-up with internal colleagues regarding the information provided by this department
  • Responsible for ensuring up-to-the minute accurate sales and / or quantitative information is captured in the appropriate database or tracking sheet
  • Participate and may lead in the development of department procedures and processes
  • Assist in the development and implementation of training initiatives for organization
  • Update and maintain corporate databases as required and ensure accurate information is included in tracking reports
  • Attend and participate in team teleconferences and meetings as necessary
  • Perform quality control edits on all documents before issue to our internal or external customers
  • Perform all other duties as assigned
  • Qualifications

  • Degree in Business Management or other related discipline Req
  • 3 years related experience Req Or Equivalent combination of education, training and experience Req
  • Knowledge of Salesforce (CRM)
  • Ability to be self-directed, prioritize opportunities and perform multiple tasks
  • Ability to maintain demanding timelines
  • Possess strong organizational skills and attention to detail.
  • Possess strong communication skills, both verbal and written.
  • Ability to establish and maintain effective working relationships with co-workers, managers and customers
  • Strong computer skills (Microsoft Office, database knowledge, Internet, etc.)
  • At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible to help our customers create a healthier world.

    The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way.

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