About the Manager of Quality Assurance position
We are looking for a Manager of Quality Assurance to guarantee the high quality of our operations and services aiming at the long-term success of our business.
Your duties will include inspecting procedures and outputs, and identifying mistakes or non-conformity issues, and providing verification of the quality of the product that reaches our customers.
You should have solid experience in quality control together with great attention to detail, and be able to make professional conclusions about the quality of products and services.
We expect you to be reliable and to understand well the business life cycle of our product.
Manager of Quality Assurance responsibilities are :
Review and analyze procedures and report quality issues
Supervise all operations that affect the quality of our services
Support and guide representatives and supervisors, and other staff
Verify the reliability and consistency of production by checking processes and final output
Analyze customers' requirements and make sure their satisfaction is always met.
Document all malfunctions and report them to production executives
Find proactive solutions by collecting and analyzing quality data
Oversee the usage of standards and policies
Manage records of quality reports, statistical reviews, and relevant documentation
Enforce compliance with regards to legal standards
Interact with external quality assurance officers during on-site inspections
Manager of Quality Assurance requirements are :
2+ years' experience of working on a Quality Assurance Manager or other similar position
Significant experience of using methodologies of quality assurance and standards
Significant experience with data analysis and statistical methods
Good practical experience with MS Office and databases
Strong numerical skills, with great attention to detail and a results-driven approach
Strong communication, organizational and leadership skills
BSc or BA degree in business administration or other relevant areas