Security Delivery Lead - LATAM
SoftwareONE
Bogota, Colombia
hace 2 días

The role

  • You are an industry expert for Cyber Security and therefore driving the excellence in delivery with the countries
  • You will build the framework to deliver consistently across the Dynamic Resource Model
  • You will define standard operating procedure (SOP), governance process, skills & career path development, management and performance measurement (KPI & reporting) are all focus areas.
  • You will engage with the country delivery teams to enable their success, you will hear feedback for opportunities to improve and you will prioritise these improvements for the benefit of all countries.
  • You will build runbooks, guidelines, best practices, training curriculums (online or on-site) and what is necessary to enable and improve constantly the delivery within the Dynamic Resource Model
  • You will establish and drive global collaboration for your service fostering a community of sharing
  • You will support in customer activities (sales & delivery) including measuring the health / experience in order to implement the learnings
  • You will be measuring constantly the skillset against the service definition and capacity of the DRM against the pipeline in order to create plans for build-up (newly launched service, land) and build-out (expand).
  • Anticipate gaps and therefore establish or improve capabilities
  • Frequently produces lessons learnt and root cause analysis for constant improvement
  • Ability to lead engagement with efficient use of resources
  • Automate delivery steps / processes together with Innovation & Technology (if it is part of the big picture) or directly in delivery itself
  • What we need to see from you

  • Ability to effectively lead people including when no direct reporting line exists
  • Effective coordination & collaboration amongst teams as well as in projects
  • Efficient use of resources while showing a role model attitude of getting things done also myself
  • Able to learn quickly, and keep pace with rapid changes in the Cyber Security space, including the introduction and deployment of platforms and tools.
  • Lead & Contribute knowledge sharing within a community (e.g. team, practice, or project).
  • Possess working knowledge of general principles of IT Industry Standards (ITIL, Six Sigma)
  • Advanced Project Management experience
  • Advanced Consulting skills
  • Customer business process analysis and understanding
  • Advanced business writing skills for customer deliverables
  • Customer solution presentation for complex solution designs (Ability to articulate the business value on complex solutions)
  • Identify and allocation of correct skill requirements and effectively work cross verticals and stakeholders
  • Interview skills for recruitment
  • Frequently produces content for the service community internally and externally (community, blogs, whitepapers, ...)
  • Re-uses existing Knowledge Management to accelerate solutions delivery
  • Obtain and maintain vendor certifications
  • Experience and desire to work in a technology consulting environment that requires regular travel
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