Digital Production Coordinator
SproutLoud
Medellin, Antioquia, Colombia
hace 15 horas

Company Overview

At SproutLoud our people and culture are central to our success. You’ll find an environment that is 100% jerk free, where people share the values of putting clients first, being accountable, caring about your team and the quality of your work, inspiring others, and growing in your level of expertise and professional development.

Perhaps that's why for two years running (in both 2018 and 2019), we are ranked among the Top Work Places by the Sun Sentinel.

SproutLoud is a Software plus Services platform that services the local marketing needs of large organizations. Called Through-Channel Marketing Automation (TCMA), we help our clients manage their brands and distribute their marketing resources locally - through sales channels, franchisees, chain-retail locations, dealer networks, value-added reseller (VAR) programs, and field employees / offices - with a comprehensive distributed marketing solution.

SproutLoud solutions manage brand compliance, increase speed to market, automate manual tasks, and provide robust reporting and business intelligence.

Identified by Forrester Research in 2018 as the Third Stage for sales and marketing leaders, SproutLoud is on the forefront of the TCMA industry.

We need a great team to help us execute - so come join us!

Summary

The Digital Production Coordinator (DPC) executes SproutLoud Digital Services including Directory Listings, Reputation Management, Paid Search, Display and Websites, among others, on behalf of SproutLoud local clientele.

Responsible for reporting and other client deliverables. The Digital Production Coordinator works directly with Account Managers to ensure processes are followed and deadlines are met according to Service Level Agreements (SLAs).

Challenges

  • Responsible for day-to-day customer production of digital services including new product enrollment, campaign execution and reporting
  • Learn and understand new vendor platforms
  • Understand digital marketing strategies
  • Have full comprehension of tasks and impact across workflow
  • Stay up to date on best practices across digital media industries (Directory Listings, Reputation Management, Paid Search, Display Ads, Video Ads, Websites, Landing Pages, etc.)
  • Work directly with Account Managers to ensure SproutLoud continues to deliver best-in-class products
  • Keep Harvest tasks trackers up-to-date
  • Follow Sugar workflows and processes to ensure Cases and Tasks are completed in a timely manner
  • Strong demonstration and contribution to the Digital Products and Services team initiatives and deliverables
  • Qualifications and Skills

  • Fluency in English including written and verbal communication
  • Excellent attention to detail
  • Strong internal service skills
  • Basic knowledge of Digital Marketing and Digital Media concepts
  • Ability to multi-task
  • Ability to learn new technologies, software and computers quickly
  • Strong organizational skills
  • Good ability to grasp and understand marketing concepts
  • Not required but would be a plus

  • Strong quality assurance skills
  • Benefits and Perks

    At SproutLoud, we continue to cultivate an environment that aspires to be one of the best places to work - period. SproutLoud pays the full cost of some benefit programs with our team members.

    Benefits include health-care coverage (Poliza de Seguro Sura), transportation / parking benefit, maternity and paternity benefits, professional development, generous paid time off (PTO) policy, employee and client referral programs, and wellness initiatives.

    We also have fun along the way - a partially paid gym membership, community involvement events, creative recognition programs, breakfast Fridays, BBQ / picnic summers, annual kick off events, monthly happy hours / team building activities, casual dress code, etc.

    And because we believe in keeping the innovative spirit alive over the long haul, we provide a paid four-week sabbatical leave after every sixth year of service for team members to recharge, renew and reboot.

    Having a career at SproutLoud means you are on a team that helps each other win. You will be in an environment that is 100% jerk-free, and share values with others who are accountable, care, inspire, elevate and grow.

    Come grow with SproutLoud!

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