A Commissions specialist typically works in the sales or accounting department, where she manages commission payments to ensure transactional accuracy and enhance efficiency of the accounting process.
Top employers for these specialists include wholesalers and insurance and marketing firms.
A lead commissions specialist must pay high attention to details and have strong organizational skills to be effective. A keen eye for details helps the specialist detect errors or inaccuracies in documents, such as payroll sheets.
Organizational skills come in handy when compiling, filing and retrieving documents. The lead commissions specialist also needs communication skills to maintain contacts with the sales teams and problem-solving skills to resolve complaints.
The lead commissions specialist has many clerical duties, including entering accurate data into an accounting system and comparing information with primary documents.
For example, the lead commissions specialist records the number of sales each sales agent makes every day, using this information to compute the total monthly commission payable to each agent.
If the specialist doubts the accuracy of a certain entry, she might contact the sales representative to inquire about the issue.
A Commissions specialist handles complaints regarding financial transactions or late payments. For example, if a sales representative raises a complaint because of receiving less pay, the specialist takes up the matter, conducts investigations to determine the origin of the error and processes the right amount.
Lead commissions specialists also monitor the accounting system, report technical faults to information technology experts and issue paychecks to employees.