Customer Engineering Manager, Google Cloud
Google
Bogotá, Bogota, Colombia
hace 6 días

The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud.

Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware.

Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life.

As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Customer Engineering Manager, you will lead a team of customer engineers who engage with prospects and channel partners to understand and assess customer requirements, prepare and present demonstrations of Google Cloud technologies, and address and overcome technical objections that arise throughout the business process.

You will lead efforts to drive solution innovation, working across the organization to identify the assets and tools to drive customer adoption.

You will be responsible for investing in team development and success, building an effective and collaborative team.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise.

We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology all on the cleanest cloud in the industry.

Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Minimum qualifications :

  • Bachelor's degree in Computer Science or equivalent practical experience.
  • 10 years of experience as a technical sales engineer in cloud computing or experience in a customer-facing role on a professional services / systems engineering team.
  • Experience with IaaS, PaaS, Big Data, SaaS, public cloud, and related industry / technical concepts.
  • Experience developing, growing, and managing teams.
  • Preferred qualifications :

  • Master's degree in Computer Science and / or MBA.
  • 5 years of managing large scale cloud teams with experience working with customers across Singapore and Malaysia.
  • Knowledge of solution architecture within web / mobile, web / internet technologies, and architecture across SaaS / PaaS / IaaS and cloud productivity.
  • Ability to inspire / grow sales teams and work with cross-functional teams to achieve common business objectives.
  • Ability to operate in a fast-paced, evolving environment.
  • Lead, inspire, and grow a team of Customer Engineers across the region who engage with prospects, provide technical discovery and solutions recommendations while working in partnership with customers, and manage and motivate a diverse collection of engineering professionals.
  • Contribute to building a business that promotes excellent growth and maintain motivation in order to work effectively in a dynamic environment.
  • Engage directly with prospects regarding architecture discussions and best practices.
  • Work cross-functionally with our Product, Support, Engineering, and Sales teams to make compelling presentations and represent the capabilities and services of Google Cloud.
  • Hire, coach, and drive a team to deliver against assigned strategic goals and prioritize the delivery of an excellent customer experience.
  • Bachelor's degree in Computer Science or equivalent practical experience.
  • 10 years of experience as a technical sales engineer in cloud computing or experience in a customer-facing role on a professional services / systems engineering team.
  • Experience with IaaS, PaaS, Big Data, SaaS, public cloud, and related industry / technical concepts.
  • Experience developing, growing, and managing teams.
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