Site Reliability Engineer
Blackboard
Bogota, Colombia
hace 5 días

The Opportunity

We’re looking for a Site Reliability Engineer to help us push the boundaries of what education can offer through the power of technology.

Education is our passion and our team members bring that to work each day as they aim to advance learning in every region of the world.

Blackboard is the world's leading education technology company, providing dynamic products and services to the global education community.

We’re focused on driving innovation in EdTech and working with our clients to create a smarter learning environment.

For more information about Blackboard Inc. and our career opportunities, please visit .

As Site Reliability Engineer, you will play an integral role in the success of the Platform Delivery group. Specific responsibilities will include :

  • Application uptime in production and non-production environments
  • Ensuring data integrity and preservation
  • Environment and application security
  • Assisting with troubleshooting application issues
  • Issue investigation and mitigation
  • Automation tool development
  • Application and environment deployment
  • Application and environment configuration
  • Application instance creation, activation, and maintenance
  • Assisting client facing teams as technical subject matter expert for application and environment
  • The Candidate :

    Required skills / qualifications :

  • Bachelor’s degree in Computer Science, technical certifications, and / or advanced experience in SRE, DevOps, Development, or related field
  • Advanced knowledge in : Network configurations and networking technologiesMicrosoft SQL server database administration and performance managementWindows server administrationIIS administrationAWS servicesPowerShell and SQL ScriptingNetwork routing, protocols, and securityTroubleshooting SQL and IIS workloads
  • Working experience with : Active DirectoryDNS, SMS, SMTP, HTTPS, SFTPAWS services including but not limited to : EC2, EBS, Route 53, CloudFront, S3, WAF, ACM, CloudWatch, LambdaSoftware version control (Git)Automating redundant tasks and issue mitigation developmentProcess documentation and system / service diagramingPerforming under pressure in production environmentsTroubleshooting general application, networking, and environment issuesLog parsing / investigationSoftware deployment automation (CI / CD Pipeline)
  • Strong communication, time management, and project management skills
  • Comfort operating in mission critical environments
  • Ability to work efficiently in emergency situations
  • Desire to evolve applications using new and emerging technologies
  • Ability to work in a team environment
  • Detail-oriented and well organized
  • Self-motivated and willing to take initiative
  • Fluency in written and spoken English at CEF B2 level or above
  • To ensure the safety and wellbeing of our employees during the COVID-19 pandemic, Blackboard positions are currently remote (where possible).

    This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required.

    Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

    Blackboard is an equal employment opportunity / affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity / expression , protected military / veteran status, or any other legally protected factor.

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