Agent, Sales
KM2 Solutions
Bogota, COL
hace 6 días

Prior Experience

Sales Related Experience (preferred).

Education

High school Diploma ( Preferred)

Skills

  • Interpersonal and Computer Skill
  • Confidentiality
  • Multitask
  • Strong organizational & problem solving skills
  • Fluent in verbal and written English
  • Main Responsibilities

  • Need to be able to prioritize in a fast-paced environment, adjust changing priorities, meet deadlines and work well under pressure
  • Provide customer accurate and detailed information of the product / service
  • Accounts Information Updates
  • Persuade customer to acquire their service. (offer promotions, discounts, bundles)
  • Expedites the resolution of customer problems and complaints.
  • Maintains financial accounts by processing customer adjustments.
  • Comply with all of the established policies (General, Security of Information, Compliance) and Standards of conduct established by KM2.
  • Your duties will include but not be restricted to the above.

    Other responsibilities or duties as assigned by direct supervisor.

    Position measures and reports

  • Quality Audits / Supervisions
  • Campaign KPI Agent Ranking (Attendance / Productive Hours / Campaign KPI’s)

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