Why Work at Lenovo
Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive.
And we go big. No, not big huge.We’re not just a Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re in 180 markets, working with 63,000 brilliant colleagues and counting.
And we’re known for the world’s most complete portfolio of smart technology, from devices to software to infrastructure.
With our ingenuity, we help millions not just the select few experience our version of a smarter future. The one thing that’s missing? Well you...
Description and Requirements
Lenovo Latin America Spanish (LAS) is looking for proactive candidate with strong self-learning and teamwork skills that will be responsible for monitoring proper functionality of Service’s systems infrastructure and be able to apply and track mitigation plans in a timely manner.
Role requires influential leadership to facility de implementation of IT initiatives and constant bilateral communication with both internal customers as well Service Center network.
Responsible for keeping maintenance actions for key Service IT platforms, such as Service’s CRM, CoData, Tableau and Power BI applications and provide support to create new modules for specific business needs.
Responsible for improving repetitive processes or tasks within the Services area, developing and implementing solutions with the help of RPA tools (Robotic Process Automation) to perform these activities / processes.
Participate in key projects within LAS leading systems and processes readiness through each execution phases looking for a proper repair order flow
Provide support during onboarding process of new Service Centers vendors, proving training to them on the proper use of our service’s systems.
Bachelor’s Degree in System Engineering or related field
Strong communication skills with proficient written and spoken English.
At least 5 years of experience participating / leading different IT deployment projects and users trainings
Must be able to work well with people in other countries.
Technical skills in multiple system platforms and programing : MSD / SAP CRM, Database Management, SQL, Programming in Java / C++, Data Analytics tools knowledge / development / implementation such as Qlik and QlikSense & overall MS Office knowledge
Postgraduate studies / Certification in Project Management or similar
Technical skills : Data Analytics tools PBI and MS Visio, Confluence