IT Field Support
Vensure Employer Services
Medellin
hace 1 día

Job Description

Title : IT Field Support

Location : Medellin, Colombia

IT Field Support duties and responsibilities

When compiling an IT Support job description, here is a selection of duties to include :

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
  • Setting up accounts for new users
  • Repairing and replacing equipment as necessary
  • Testing new technology
  • Possibly more junior staff members
  • IT Field Support qualifications and requirements

    Although a formal degree might not always be necessary in an IT Support role, tertiary qualifications can include the following :

  • Computer Science
  • Engineering
  • There are also a number of qualities that candidates should be expected to display :

  • A technical, logical thought process
  • An ability to stick to strict deadlines
  • An ability to prioritise and delegate
  • A keen eye for detail
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