Technical Support Engineer
Bogota, Colombia
hace 6 días

Be part of our PayU team we are looking for our next Technical Support Engineer,a very important role for our Operations team!

About the role

Offers L2 Support, on demand, in PayU’s platform and its differents services and products, for all the merchants that are integrated with our company, and for the merchants that need support during their integration process.

What you’ll do

  • Support onboarding processes for merchants that want to use PayU as their payments gateway.
  • Give support, on demand, to merchants integrated with PayU and PayU HUB.
  • Give support, on demand, to the integration process of new payment methods for in production merchants.
  • What you’ll need to succeed

  • Professional degree on mechatronics, informatic, electronical, telecommunications, industrial
  • Written and verbal communication with a professional tone (English and Spanish).
  • Analysis and solving skills.
  • Empathy and well attitude oriented to customer service
  • Experience in API REST technology.
  • Understanding of web technologies and programation languages, like python, PHP, Java, HTML, etc.
  • Knowledge of SQL queries
  • About us

    PayU is the payments and fintech business of Prosus, a global consumer internet group and one of the largest technology investors in the world.

    PayU’s local operations in Asia, Central and Eastern Europe, Latin America, the Middle East, Africa and South East Asia enable us to combine the expertise of high growth companies with our own unique local knowledge and technology to ensure that our customers have access to the best financial services.

    We support over 350,000+ merchants and millions of consumers making payments online with over 250 payment methods and 1,800+ payment specialists.

    The markets in which PayU operates represent a potential consumer base of nearly 2.3 billion people and a huge growth potential for merchants.

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