Promote and sell the organization’s products and services within an assigned geographic area or to an assigned group of customers to achieve significant sales targets respecting the defined Sales Strategy and the brands image.
The holder of this position is responsible for full management related to Self-Service Clients. These clients are managed by Click (Digital B2B platform) and it is responsibility of this position follow-up end-to-end process, considering an assortment proposal (for each type of customer : segmentation and size).
Key Responsibilities :
Update the customer segmentation channel classification annually
Develop assigned field customers, tap full potential and manage all interfaces towards adidas respecting the framework set by the Regional Field Manager / Sr. Regional Field Manager
Develop / update Field Account Fact Books and Field Strategic Account Plans according to the customer portfolio mapping strategies
Organize, prepare and execute the sell-in customer meetings, pre-selecting the range, offering sell-out support, based on our seasonal focus products, technologies and concepts and in respect of Sales & Brands strategies
Negotiate and enforce the adidas trade terms
Visit customers regularly respecting the store visit guidelines (VM, RSM, re-orders, POS-material etc.) and conducting the store audits, ensuring continuous improvement of the store audit results
Conduct the field CSS, feedback results to the accounts and derive action plans
Acquire new customers to cover all distribution segments and Sales district zones
Coach and mentor less experienced sales representative
Support the credit department in the credit collection
Measure progress on own KPIs
Monitor all relevant reports
Monitor and report on customers and competitors’ activities and propose / initiate / take actions
To provide realistic plans and forecasts on customers performances (all KPIs including : Pre-orders, NS, Conversion, Returns, Credit Notes, Trade Investments)
Ensure customer compliance with agreements
Maximize monthly sales results with both brands (adidas and reebok), considering pre-sale and re-order business
Revision and regularly maintenance (each semester) of customer portfolio (segmentation and commercial policy)
Responsible for organizing, agenda construction and self-service client’s attendance in pre-sales events (i.e : showroom, brand day, etc.)
Support on building service level (SLA) for each client’s cluster
Assortment Planning for client’s cluster, aligned with CTC’s strategy and proposals
CRM Tool (ICL) maintenance and management
Support the digitalization process of the assigned accounts
Click maintenance and management (images, price information, functionalities etc) and to support on the continuous improvements of the platform
Knowledge Skills and Abilities :
Analytical skills to support customer and platform management
Affinity to digital tools and e-processes
Good communication skills
Commercial Negotiation knowledge
Initiative and Creativity to support on customer service level improvements
Self-development, looking for other knowledge areas
Collaboration and team work
Requisite Education and Experience / Minimum Qualifications :
University degree or currently studying
At adidas we have a winning culture. But to win, physical power is not enough. Just like athletes our employees need mental strength in their game.
We foster the athlete s mindset through a set of behaviors that we want to enable and develop in our people and that are at the core of our unique company culture the 3Cs : CONFIDENCE, COLLABORATION and CREATIVITY.
CONFIDENCE allows athletes to make quick decisions on the field, to reach higher. For us at adidas confidence means acknowledging that we don’t have all the answers.
But we are willing to take risks, we try new things. And if we fail, then this is part of our learning it helps us improve.
COLLABORATION . Every elite athlete relies on partners : coaches, teammates, and nutritionists. We, too, know that we are stronger together.
Winning as one team takes open and candid dialogue, inclusiveness and trust in each other’s abilities and talents.
Being the best sports company in the world takes CREATIVITY . No great athlete succeeds by copying their predecessors’ training plans and strategies.
We have to be open to new ideas, explore, gain an edge and stand out. Only then can we succeed.
adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees.
We are an Equal Opportunity Employer.