Program Analyst
DHL
Bogotá, Distrito Capital de Bogotá, Colombia
hace 13 horas

About the Role :

This person will support with :

Direct contact with customer andcarriers via email and regular calls

Proactive Monitoring for different lanesnegotiated with the final customer

Analysis of pending information and lateshipments with their respective action plan

KPIs analysis and proposals for processimprovements

Backup of all reports performed for theaccount

Who Can Apply :

Whoever is not currently inimplementations / migrations

Note : Applicants must have their Team leader’sapproval

Key Capabilities / Competencies :

CT HPiKnowledge

Effectiveoral and written communication skills

ProblemSolving Skills

English Level : High

MS Excel intermediate knowledge (dataanalysis)

High Energy- Dynamism

Teamwork and autonomy

Proactiveness

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