Product Definition Analyst
Job Title : Product Definition Analyst
Position type : Permanent
Location : Bogota, Colombia
Job ID : R1145
Job family : Product Definition
Summary of the role :
Amadeus is a leading provider of IT solutions for the global travel industry. Our R&D group in Bogota is expanding and looking for enthusiastic, motivated and talented Technical Business Analysts to join our team! Amadeus is at the forefront of improving the traveler experience.
The Airport Companion App is a major contributor to this improvement. It provides a mobile solution to roaming agents at the airport.
Agents equipped with iPads can serve the travelers where they are in the airport, reducing the need to use physical desks.
As a Technical Business Analyst you will work in a team in charge of building this app, alongside Software Developers and QA Engineers, and using Agile methodology (Scrum and SAFe).
You will be motivated to work closely with product managers, software engineers and quality analysts to create high quality products and enhancements, keeping customer satisfaction and quality as your priorities.
You will have a strong team spirit as well as analytical and conceptual thinking and want to be part of a global company that’s an industry leader and one that positively supports your career growth, developing you both personally and professionally.
The team in Bogota has close interactions with American Airline Carriers that help build strong and collaborative relationships.
Agile and flexible working styles and methodologies are favored to deliver high quality software and shorten the delivery timeline for the customer.
In this role you’ll :
Analyze requirements submitted by Product Management or by the customer
Deliver clear, maintainable, and understandable functional specifications and interfaces documentation
Identify interactions and assess impacts with other Amadeus packages / products / solutions to ensure functional compatibility.
Coordinate those interactions from building phase to delivery to ensure the compliance of the delivered functionality.
Obtain specification validation through carrying out the functional review with Development, QA, and Product Management
Carry out the functional walk-through of the product with the Development team and Product Management.
Provide inputs to Product Management for product functionalities enhancement, business cases and RFP responses, based on their knowledge & product experience.
May participate on demand to customer workshops.
Troubleshoot and investigate defects raised by our customers to ensure compliance of our products to the specifications and system integrity.
Communicate with customers on the steps taken to solve the issues
Provide functional and technical knowledge for Sales, Account Management, Development, Implementation and Support requests
Contribute, when needed, to the testing of the deliveries.
About the ideal candidate :
Education : A degree in Computer Science or industry related field and 5 years’ experience in development / technical business analyst function
Language : Bilingual Spanish and English (oral and written)
Relevant Work Experience : Experience in Swift programming language and Apple App releasing.
Specific Knowledge : Ability to understand complex business processes and translate them into specifications, clear diagrams (e.g., flowcharts).
Travel industry IT experience is a plus; knowledge of the Airline industry
Kanban and SCRUM methodologies
Other : Good communication and influencing skills.
Strong team player with collaborative mindset
Fast, thorough, and autonomous learner who also understands prioritization
Innovative thinker within established framework
Ability to manage multiple tasks simultaneously
Ability to express ideas and opinions clearly, both in oral and written format
Ability to identify and resolve project issues quickly and effectively
Interested in, and eager to learn new technologies and methodologies
Ability to maintain a proactive and positive attitude in a fast paced, changing environment
Thrives in a multi-cultural, global organization
What we can offer you :
The opportunity to work for one of the world’s top leading travel tech companies; a company that originated in technology innovation and sees the world with a technology-first perspective
Skills development and opportunities to try new ideas
A global diverse work environment
Application process :
The application process takes no longer than 10 minutes! Create your candidate profile, upload your CV, and apply.
Are you the one we are looking for? Apply now!
Diversity & Inclusion
We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.