Essential Duties and Responsibilities
Responsible for content requests, digital metrics analysis and reporting to monitor content progress, to develop content to enrich the user experience and increase traffic via SEO.
Research and provide insights to drive content development (ex : audit competitor content and consumer Ratings & Reviews)
Support PIM connector program - Own and drive the effort with our partners in prioritizing and defining detailed business requirements and collaborate on UAT process for content platform.
Liaison with PIM / DAM core team in executing best practices for ecommerce channel with the ability to facilitate workshops / meetings, driving conversations and white boarding during requirement gathering and process reviews.
Support content team from an operational standpoint for content optimization across retailers and reporting, among others.
Experience required :
2+ years on ecommerce content / merchandising
Past experience on Hands-on content management for online channel (ie. Marketplaces, Amazon, Mercado Libre)
Basic knowledge of eCommerce ecosystems : product data and content that constitutes product catalog, the tools and systems that business users operate to create, maintain, validate and publish product information.
Technical Knowledge Required :
Strong proficiency in MS Office Suite, Adobe Photoshop and basic HTML knowledge is a plus.
Understands e-commerce platforms and technologies and is able to adapt easily to changes within the space
Responsible, accountable and proactive.
Highly organized, detail oriented, process focused, desire for continuous improvement.
Ability to multi-task and reprioritize in a dynamic environment. Must perform under deadlines and multiple pressures.
Excellent business analytical skills to drive business
Excellent presentation skills. Must have the ability to effectively communicate with a wide variety of internal and external customers and suppliers.
Strong analytic and problem-solving skills are required. Driven by results
Maintain documentation / guidelines to support new products and updates.
Ability to work independently, yet collaborate as part of a team.
Must have a high level of integrity, energy, passion and excitement and drive to make a difference!