We are looking for a Service Key Account Manager for the biggest on-demand platform in our region. We deliver love and everything from groceries to Top restaurant meals and cash in your doorstep.
This position needs to have a person who has experience in sales and passion for technology. The primary focus of this role will be to take care of the top allies of Rappi and be that contact point for them in terms of payments issues.
At Rappi, two days aren't the same. We love to hustle, work hard for greater good and strive to be the best tech company in Latin America.
Rappi is growing at a tremendous rate and this position is crucial in our pursuit of a game-changing experience for our users and partners.
Primary responsibilities in this role will include but not be limited to : - Resolve payments Issues - Become our communication channel with our partners in terms of payments- Foster and maintain relationships- Be a partner of the sales team to mantain our top Allies Desired Skills and Experience : - Degree in Marketing / Business Studies, Management or related disciplines- Expert at customer service- Excellent written and verbal communication skills, as well as stakeholder management and data analysis experience