Technical Writer
Cyxtera
Bogota, Colombia
hace 4 días

Inc.

AppGate, Inc. brings together a set of differentiated cloud- and hybrid-ready security and analytics products and services.

These include AppGate SDP , the industry’s leading software-defined perimeter solution, the Total Fraud Protection suite of risk-based authentication and digital threat protection capabilities and a range of innovative threat management and analytics offerings including the Brainspace digital investigations platform and the company’s Immunity range of offense-oriented software and adversary simulation services.

Today, these products secure more than 1,000 organizations across 40 countries.Product capabilities include :

  • A context-aware, identity-centric access control solution that surpasses outdated hardware-defined and perimeter-centric approaches to infrastructure security with a software-defined perimeter that increases resilience, simplifies management complexity and reduces costs
  • Specialized fraud prevention and authentication services for specific verticals including financial institutions and government agencies
  • Advanced investigative and network analytics to help better predict, prevent and detect threats
  • Offensive and advanced security engineering, penetration testing and adversarial simulation. We are able to simulate nation state level attackers to help organizations understand their weaknesses
  • About the Position

    We are looking for a Technical Writer that will be joining the team participating in the creation and maintenance of high-quality products’ documentation and training material.

    The technical writer will be : applying communication skills to acquire information from technical people and make it usable to end users, coordinating translation processes and the review from people in charge, creating diagrams and charts to support the presentation of ideas, helping with redaction and review of different documents before they are delivered to end users.

    Position Responsibilities

  • Work closely with the development team to create and update the documentation.
  • Write and maintain accurate structured content that maximizes comprehension and ease of use.
  • Coordinate the documentation review, translation, design and publishing.
  • Create different graphic material that ensures and supports the technical knowledge delivery
  • Assist with the product’s GUI texts and content.
  • Interface with various Appgate areas to support the technical document creation.
  • Qualification and Experience

  • Experience writing academic or technical documents in various languages.
  • Experience translating documents from English to Spanish or vice versa.
  • Experience in customer service in English is a plus.
  • Specific Skills

  • Knowledge of English and Spanish grammar rules (must).
  • Background in Information Technology or similar areas.
  • Advanced knowledge of MS Office.
  • Portuguese proficiency is a plus.
  • Basic Knowledge of HTML or web design is a plus.
  • AppGate is an equal opportunity at will employer and doesnot discriminate against any employee or applicant for employment because ofage, race, religion, color, disability, sex, sexual orientation or nationalorigin.

    Other details

  • Job Family INFORMATION TECHNOLOGY
  • Job Function INFORMATION TECHNOLOGY
  • Pay Type Salary
  • Employment Indicator N / A
  • Required Education Bachelor’s Degree
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