Metrics Reporting Analyst
Scotiabank
Bogota, DC, CO
hace 4 días

Requisition ID : 70411

Thank you for your interest in GSGlobales!

Our group has a strong commitment to promoting a workplace where you feel supported by your supervisors, in a way that ensures your success and that of each customer.

Main Accountabilities :

  • Together with the process owners contribute to the design of the KPIs.
  • Define performance metrics (KPI / SLA) reports and dashboards for approval of the process owner; the Analyst support to the Sr.
  • Analyst on deciding how to design reports and dashboards based on business needs.

  • Support guidance and insights on data visualization and reporting / dashboarding best practices.
  • Support project plans and track project progress against identified success metrics.
  • Prepare and support of high impact dashboards; work with process the Sr. Analyst to gather reporting requirements, support the evaluation to identify gaps and interdependencies, translating it into detailed project plans for report development, and ensure timely delivery
  • Monitor for consistent application of AOC activities, in alignment with policy requirements and operations parameters outlined in AOC handbook by managing the quality assurance program on behalf of the AOC teams.
  • Prepare weekly and monthly management briefings on KPIs based on the guidance given by the Sr. Analyst.
  • Prepare management reporting such as productivity reporting and risk management. Leverage the reports in workload adjustments or to monitor the progress and compliance of SLAs.
  • Perform statistical Analysis of data trends for process improvement and key strategic projects.
  • Cultivate an understanding of security concepts to assist in identifying ongoing information, measurement and reporting needs.
  • Document reporting requirements and define report templates and dashboard specifications.
  • Support to the Sr. Analyst to establish, maintain and ensure adherence to application standards for data reporting.
  • Utilizing project methodology to ensure projects and / or policy changes are delivered as agreed including preparation or updating of process flows, updating of procedures ensuring alignment with the Anti-
  • Money Laundering & Anti-Terrorist Financing Policy and / or Enterprise-Wide Anti-Money Laundering and Know Your Customer Operating Handbook.

  • Maintenance of AOC budgets including management of AOC spending activities, and variances to budgets with GBS Finance.
  • Support standardization process for metrics involving AML units in Canada and IB.
  • Report immediately any practice or situation that affects the integrity of the company or the areas.
  • Develop the functions of the job position with efficiency, productivity and following the internal mechanisms with adherence to institutional policies, procedures and regulation.
  • Education / Experience / Other Information

    Technical competencies :

  • Fluent in English and Spanish
  • Degree in business or related work experience
  • Experience dealing with complex and large data sets from multiple sources to support analytical processes.
  • Strong analytical skills to make rational and logical deductions, at times with limited information
  • Expert knowledge of existing reporting structures and source material location
  • Expert knowledge of MS Excel and VBA writing (desirable), full working knowledge of MS word and PowerPoint and Power BI.
  • Knowledge of data mining concepts and approaches
  • Knowledge of out site market and competitive products / activities and industry trends.
  • Excellent analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Excellent communication / interpersonal / negotiating skills to ensure the objectives are understood and accepted
  • Behavioural competencies :

  • Convince / develop new reporting techniques and formulate plans to leverage them from the bank benefit
  • Influence partners inside and outside the organization to gain support business decisions
  • Effectively user research data, identify trends and evaluate products / services
  • Have a sense of urgency, flexibility towards new / difference ways getting things done
  • Organize self-starter with ability to think and work independently
  • Maintain customer focus, all results designated to enhance customer experience and reduce customer effort
  • Professional, energetic and enthusiastic
  • A proven ability to work well in a demanding environment
  • Ability to multi task, manage and prioritize competing priorities
  • Knowledge competencies :

  • Thorough knowledge of the Regulatory and Compliance requirements as they relate to customer onboarding and product maintenance
  • Thorough knowledge of the bank’s application systems and their relationships within the Bank.
  • Thorough knowledge of the systems and applications that support the Unit’s processes i.e. EDDU Case Management (DDCMT ), WorldCheck, Fortent, etc.
  • Experience in Risk Management in banking or Financial Services Industry
  • Knowledge of Canadian AML / KYC regulations
  • Location(s) : Colombia : Bogota : Bogota Colombia : Cundinamarca : Bogotá

    We offer a positive work environment, competitive benefits, social responsibility activities and / or volunteering opportunities.

    Scotiabank is considered the best financial group to work for in Colombia, having an international presence.

    We appreciate your interest; however, only candidates selected for an interview will be contacted.

    GSGlobales is an inclusive company that respects diversity and does not engage in any form of discrimination

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