Recruiting Coordinator
Asurion
C, Bogota
hace 4 días

Has escuchado la noticia? Asurion está construyendo un nuevo centro de servicio y atención al cliente que brindará soporte técnico en el área de Salitre de Bogotá.

  • Estamos creando más de 1,500 empleos locales de tiempo completo durante este 2021 y el 2022 para dar soporte técnico, atención al cliente y brindar apoyo a nuestros clientes de América del Norte a través de nuestros representantes de ventas;
  • Además tendremos puestos adicionales de recursos humanos, operaciones, capacitación y soporte, los cuales serán 100% bilingüe (español + inglés).

    Esta sólida contratación es parte de un impulso global para adaptarse al continuo crecimiento de Asurion en la industria de servicios tecnológicos.

    Los puestos se contratan directamente con un salario base competitivo mas incentivos basados en el desempeño, capacitación remunerada y oportunidad de crecimiento profesional.

    Asurion es una compañía global de atención tecnológica con más de 22,000 empleados que brindan soporte a más de 300 millones de clientes en todo el mundo, más que Netflix y Hulu juntos! Nos asociamos con las principales marcas minoristas e inalámbricas para brindar protección y servicios de soporte, manteniendo la tecnología de nuestros clientes en funcionamiento y conectada.

    Nos enorgullecemos de nuestra política de diversidad e inclusión en el empleo, la atención al cliente y estamos a solo una llamada, un click o un chat de distancia.

    For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.

    We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.

    What you will be doing :

    As an Associate Recruiter you will be primarily responsible for filling entry to mid-level roles in the customer care center.

    You will have a high level of interaction and support with your manager as you continue to learn recruiting.

    Essential Duties and Responsibilities :

    Sourcing : The roles you will work on are mostly filled by applicants or from Inmail sourcing on LinkedIn and referrals.

    Screening : You will screen candidates for company and role fit on roles with limited complexity

    Negotiations : You will be required to negotiate offers with some complexity including some occasional simple relocation

    Market career opportunities and manage requisitions.

    Adhere to assigned performance metrics

    Initiate, develop and maintain relationships with hiring managers and other key functional stakeholders

    Responsible for tracking and reporting individual recruiting metrics

    Identify and recommend opportunities for process improvement

    Handle personally identifiable information ( PII ) that pertains to any individual (e.g. employees, job applicants, customers, etc.

    in accordance with Asurion’s internal Privacy Policy, Information Privacy Standard, and public facing privacy policies.

    Here’s what you’ll bring to the team

    Previous recruiting / sourcing experience required

    BS / BA in Business Administration, Human Resources or in an equivalent business related degree

    You MUST be production oriented and discerning of high quality talent

    Experience conducting full life cycle recruiting with successful track record filling positions

    Experience working with various applicant tracking systems / Taleo experience required

    Excellent teamwork and collaboration skills including strong verbal and written communication and presentation skills

    Must be results driven with the proven ability to multi-task in a fast-paced, deadline driven environment

    Strong proficiency in Excel, Microsoft Word, PowerPoint, and Outlook

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