Online Booking Solutions Specialist
Frosch International Travel
Bogotá, Bogota, Colombia
hace 5 horas

Description

Do you want to feel that your job is helpful to your clients? Looking for a different avenue in your Travel Consultant Career?

FROSCH has a terrific opportunity for a Implementation Specialist, Online Booking Solutions, providing assistance to our clients with online booking tool issues.

This position is to be based in a virtual or local regional office, depending on experience.

  • Ability to handle complex, global, multi-phase Concur client implementations, including end-to-end testing
  • Work with clients and internal teams to identify key business requirements and configure the booking tool to meet those requirements
  • Oversee the configuration of a customer’s specific environment as well as knowledge transfer to staff and management team
  • Coordinate activities between various internal and external departments to meet the project milestones and timeline
  • Lead client and internal site reviews; design and conduct sessions both remote and on-site
  • Communicate best practice recommendations
  • Effectively troubleshoot and solve client issues caused by unique client circumstances
  • Willing and able to work numerous tasks simultaneously that can be unrelated in nature
  • Be responsive to client’s needs and issue resolution with excellent communication and follow up
  • Live up to FROSCH Core Values at all times : Respect, Integrity, Excellence, Communication, Commitment and Delivering the Unexpected
  • Requirements

  • Recent, native GDS experience on Sabre and Apollo is a must
  • Experience with Concur Travel products, including, but not limited to : Concur Travel, TripLink, Request, SSO, HR feeds
  • Team Player
  • Strong attention to detail
  • Ability to work well under pressure
  • Ability to work unsupervised in a virtual team environment
  • Ability to take direction and effectively communicate at all levels with internal and external clients
  • Proficient with Microsoft Office, specifically Excel
  • Experience with Profile Management Tool is preferred
  • Able to understand Mid-office functionality is required
  • Able to understand web portal, dashboard concept
  • Benefits

  • Flexibility to work from home
  • Opportunity to make a difference in a growing global company
  • Strong collaborative environment
  • Medical, Dental, and Vision plus 17 supplemental benefits.
  • IATA and LifeMart benefits
  • Gym Reimbursement
  • Continued Industry Training
  • Inscribirse
    Añadir a los favoritos
    Eliminar de mis favoritos
    Inscribirse
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Continuar
    Formulario de postulación