Intermediate Collections Associate
UPS
Medell n, CO
hace 6 días
source : DirectEmployers Association

Position Summary Responsible for initiating calls with customers by phone or mail to collect payments and settle accounts.

Follows-up accounts, updates and maintains accurate financial records including accounting, receivable, and credit records.

Key Accountabilities + Reviewing open accounts for collection efforts. + Making outbound collection calls in a professional manner while keeping and improving customer relations.

  • Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
  • Collect customer payments in accordance with payment due dates. + Identify issues attributing to account delinquency and discuss them with management.
  • Review and monitor assigned accounts and all applicable collection reports. + Provide timely follow-up on payment arrangements.
  • Mail correspondence to customers to encourage payment of delinquent accounts. + Faxes documents to accounts and follow up.
  • Other Job requirements Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking Education and Work Experience + Technical or bachelors' degree (depend of experience) in administrative careers + Experience in collections areas (prefered) + English and French Skills requiered Company : UNITED PARCEL SERVICE Category : Accounting and Finance Requisition Number : 061108 Location : Medellín,Colombia

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