IT Support
SOUTH POLE
Medellín, Colombia
hace 12 horas

As our IT Support for our Latin American offices, you will deliver all work required for the efficient, safe and reliable functioning of all office systems.

If you are a motivated IT Support professional with excellent communication skills, interpersonal skills and you are able to thrive in a fast-paced environment then we are looking for you!

Tasks and responsibilities

  • Responsible for the installation and updating of software, hardware maintenance, and preventive maintenance
  • Schedule Hardware and software maintenance
  • Provide first level support to users for OSX and Windows 10 with Google Suite
  • Be responsible for local Backups and Backup management
  • Organize and maintain an Internet Connection from the Office, dealing with local Internet provider
  • Solve TCP / IP Network issues
  • Handle Hardware guarantee cases and replacements
  • Support Unix / Linux related work
  • Cooperate in the English language, with the head of IT based in our headquarters in Switzerland
  • Assist to Implement the new Systems from the main IT
  • Write first level documentation
  • Define and evaluate the local needs to bring these inputs in our global IT system.
  • End user support
  • Client Computer Maintenance
  • IT troubleshooter
  • Maintenance and troubleshooting printers
  • Your profile

  • Bachelor's degree in Computer Science or a related field; or equivalent practical experience
  • 1 year of previous experience doing similar tasks as ICT-Supporter, first and second level supporter, IT Helpdesk, System Engineer within an organization
  • Have the relevant technical skills in OSX, Windows 10, Backups, TCP / IP, Unix / Linux, Synology NAS and related
  • Customer-oriented approach, with the ability to proactively provide valuable solutions to internal customers across a broad range of IT topics in a friendly manner and willing to help each user as best as possible
  • Solid communication skills; Speaking, understanding and writing technical English and Spanish is a must
  • Strong problem-solving skills
  • Self-driven, and coworking with a small globally distributed team
  • Willingness to communicate, share and document your solutions and actions with the global Team
  • We offer

  • Work in a global group of young people, open-minded using the newest technology to save the world from global warming
  • Possibility to get into Server Administration on Google Compute Engine Windows Server, ready to pay and give time for LPIC I certification
  • The opportunity to use your skills, experience, and enthusiasm to help a growing company with big ambition
  • Inscribirse
    Añadir a los favoritos
    Eliminar de mis favoritos
    Inscribirse
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Continuar
    Formulario de postulación