Collection Analyst
Willis Towers Watson
Medellin
hace 63 días

The Business

Willis Towers Watson (NASDAQ : WLTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth.

With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals.

Our unique perspective allows us to see the critical intersections between talent, assets and ideas the dynamic formula that drives business performance.

Together, we unlock potential.

The Role

  • Support the portfolio management in : reconciliation, collection and application of payments. Also participate in the monthly collection budget making.
  • Monthly planning of the reconciliation and collection cell.
  • Update, monitor and support the work team to achieve the results of collection and reconciliation.
  • Track the VIP clients and manage the fulfillment with the agreements generated with the commercial area.
  • Support to the collection mailbox at the end of the month.
  • Update and entry contacts to the collection base.
  • Consolidate, manage and report to the commercial area a list of policies in the process of blocking and cancellation.
  • Support process to clarify unidentified payments.
  • Manage reconciliation differences, until their identification and solution to report to the last business day of the month.
  • Preparation and collection of sales invoices for ARL and Pre-paid Medicine.
  • Creation of cases in Bizagi for CSO requirements for attention in inconsistencies : of documents not invoiced, cancellations, corrections.
  • The Requirements

  • Bachelor’s degree preferably in Administration, Accounting, Finance or a related field.
  • Proven experience in the insurance sector.
  • Performance in positions of analyst or coordinator
  • Windows programs knowledge.
  • Skills to daily follow up area indicators.
  • Excellent personal presentation.
  • High proficiency in Microsoft Excel, Word and Power Point.
  • Ability to organize, prioritize and to perform multiple tasks simultaneously with excellent attention to detail and follow-through.
  • Strong written and verbal communication skills.
  • Self-starter attitude and ability to work within ambiguity.
  • Flexibility and proven ability to diagnose and resolve issues.
  • Strong analytical and creative skills.
  • Continuous improvement mind-set increasing task efficiency and effectiveness with each repetition and making recommendations for process improvement.
  • Strong client relationship, interpersonal and team skills.
  • Ability to work both independently and on client teams. Also ability to work under a pressure environment.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.

    All qualified applicants will not be discriminated against on the basis of disability.

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