The Opportunity :
Were looking for a Client Support Representative II to help us push the boundaries of what education can offer through the power of technology.
Education is our passion, and our team members bring that to work each day as they aim to advance learning in every region of the world.
Blackboard is the world's leading education technology company, providing dynamic products and services to the global education community.
Were focused on driving innovation in EdTech and working with our clients to create a smarter learning environment.
At Blackboard, we believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices, but who we are as a company.
For more information about Blackboard Inc. and our career opportunities, please visit www.blackboard.com.
The Blackboard Community Engagement products are mobile and communication solutions specifically designed for K-12 education.
As Client Support Representative II, you will provide technical support to and act as a central point of contact for our clients and be responsible for developing and maintaining solid client relationships.
You will investigate, test, and resolve technical support issues and communicate and support feature updates and developments.
Specific responsibilities will include :
The Candidate :
Required skills / qualifications :
Preferred skills / qualifications :