Operations Manager
Gander Outdoors
Alvarado
hace 6 días

Job Description

The outdoors is a big place and just as it offers endless adventures, so does our company.

  • Camping World is the premier one-stop-shop for everything RV. Along with RV parts and accessories, we also offer a full selection of new and used RVs for sale;
  • service centers with over 1,900 bays and over 1,600 technicians on staff; over 100 collision centers; RV Spa detail and refurbishment centers;
  • technical advice from knowledgeable experts and hard-to-find parts.

    As the RV industry leader, Camping World is always looking for new and better ways to enhance your RV and outdoor experience.

    Camping World is a big place, just like the great outdoors. We make it our mission to equip you for it. We've got an awesome team already, but there's always room for more!

    Camping World is looking for an Operations Manager.

    Essential Job Functions :

  • Maximizes installation sales, installation fees and service fees through ensuring quality, timely product installations and repairs
  • Supervises daily Service Department activities
  • Supervises shop personnel providing support with technical installations
  • Trains employees on new products and safety procedures
  • Monitors and reviews work schedules, customer letters and comments, technician productivity and labor control reports
  • Tracks monthly departmental results
  • Reviews departmental budget with Service Manager to maximize installation sales and fees
  • Assures productivity standards are met
  • May answer phones and provide assistance
  • Maintains a safe work area for customers and coworkers
  • Performs other miscellaneous duties as assigned
  • May cross train to perform other duties
  • Essential Job Skills :

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
  • Ability to handle multiple tasks
  • Ability to plan and prepare work schedules for optimum coverage
  • Ability to communicate in a professional and tactful manner
  • Ability to prioritize work assignments
  • Ability to provide accurate and helpful information to customer
  • Ability to analyze and write reports
  • Ability to handle problems and facilitate successful outcomes
  • Willingness to accept additional tasks, duties and / or direction from management
  • Some supervisory experience preferred
  • Basic math skills
  • Comprehensive knowledge of product installation activities
  • Working knowledge of the activities, methods, procedures and policies of a Service Department environment
  • General knowledge of products, installation schedules, product prices and current sale items
  • Forklift experience / certification preferred or ability to be certified required
  • Valid Driver's License Required
  • Competitive pay, based on experience.

    We don't just accept diversity - we support it, celebrate it and thrive on it for the benefit of our associates, our customers and our company.

    We are proud to be an equal opportunity workplace where we strive to think outside - and not simply check - the box.

    About

    Camping World is the leading outdoor lifestyle retailer. Since the Company's founding in 1966, Camping World has grown to become one of the most well-known destinations for camping, boating, hunting, fishing, biking, winter- and water sports, to name a few.

    The outdoors is a big place, bigger than just RVs, but when it comes to your RV needs, we're your one-stop shop for sales, maintenance, repair and the industry's broadest and deepest range of services, protection plans, products and resources.

    We have over 200 locations all over the U.S. under our ever-growing company and brands. Just as the outdoors offers endless adventures, so does our company.

    Stay tuned to see how and where we grow next. We consider Military experience equally as valuable as civilian work experience.

    Veterans, Reservists and Transitioning Service Members are encouraged to include Military duty and certifications on their resume and applications when applying for a position.

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