WE ARE LOOKING FOR REAL-TIME ANALYSTS :
Candidates need to control the queue, they would need to make sure that all agents are ready to take the calls, that the timing of the agents is correct and that there are enough people to cover the needs according to the forecast of each day.
Looking for 2 candidates
The schedule is Monday to Friday with availability from 8 : 00 AM to 8 : 00 PM
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