The CWT Meetings & Events team is looking to hire an enthusiastic, detail-oriented individual as a Reconciliation Specialist to collect commissions and facilitate the meeting payment process as part of the Operations Finance & Support Services team.
As a global leader in business travel management, CWT offers exciting opportunities in different areas around the world.
If you share our commitment to excellence and customer care and enjoy professional challenges, we would like to hear from you.
Commission Collection :
Oversee commission collection process for assigned client accounts.
Complete commission invoice requests and work directly with hotels to collect and research outstanding commissions.
Update all required fields in Cvent when commission are received including accurate collection notes to track collection efforts.
Investigate outstanding commissions utilizing all available resources (including people and technology).
Contact vendors and provide relevant details to aid in researching outstanding commissions.
Communicate with management on outstanding commissions.
Work towards established outstanding commission goals.
Partner with accounting on questions related to commissions received but not applied to M&E clients.
Assist finance with coding commissions received to a Cvent meeting when not readily identified.
Update job aids for various teams related to the commission collection process.
Evolve with position continue to optimize processes to drive efficiencies across all departments.
Time tracking as requested by management.
Code and process supplier and contractor invoices.
Reconcile payments charged to credit card to system reports.
Run expenditure reports to support meeting reconciliation process.
Update meeting budgets in Cvent for assigned clients.
Other tasks as assigned.
Experience & education :
Bachelor’s degree in Accounting, or related field. Es importante entender el negocio.
Minimum 2-5 years of financial controls or collection experience
An equivalent combination of education and experience may be considered.
Meetings and events experience preferred.
Knowledge, skills and abilities :
Computer proficiency in Microsoft Office Suite.
Capable to learn and work in multiple technology tools as required for the role.
Ability to build and maintain strong business relationships with internal and external customers.
Strong multi-tasker and adherence to deadlines.
Ability to assist / support / educate colleagues with finance process questions.
Exceptional organizational skills with strong attention to detail.
Excellent verbal and written communication skills.
Fluent in English