CS Site Admin
Amazon.com
Bogota, CO
hace 5 días

DESCRIPTION

Amazon is seeking a self-motivated individual for an exciting new Administrative role! This is a great opportunity to join the CS Bogota team and gain exposure to multiple areas within Amazon.

The Site Admin is responsible for managing and coordinating site functions for one of Amazon's CS Site. These functions include : · Purchasing and Office Services· Travel arrangement· Facilities Management request (TT) coordination· Executive team meetings and events coordination to include building and managing Share Point and coordinating agendas and action item follow up· Site Lead agenda management· Managing contract and legal document compliance and signature· Organizing international visitors agendas· Preparing expense reports· Managing site engagement activity agendas· Providing leadership to the site building adminsThe Site Admin will support and enforce all corporate and departmental policies and procedures pertaining to these functions.

The Site Admin will also look for and propose appropriate solutions for trends / developments in the marketplace. He / She will report directly to the Site Lead.

Core Competencies include but are not limited to : Business Acumen· Understands Customer Service expansion objectives and strategies and relates them to responsibilities.

  • Responsibly represents and promotes the company and its vision, mission statement, ethics and practices.Leadership· Contributes to the development of both corporate and local policy and procedures for Customer Services expansion services.
  • Able to initiate local change efforts.· Able to influence others to accomplish objectives, fulfill responsibilities and champion change efforts.
  • Action-oriented; drives for results.Quality and Client Handling Skills· Maintains high personal standards and expectations.
  • Able to communicate and independently understand, define and advocate the client’s (BU) needs.· Responsively provides appropriate client services.
  • Uses creativity and innovation to enhance work processes and strives for continuous improvement.· Participates in group meetings and works effectively as an active participant in accomplishing CS efforts and goals.
  • Analytic Thinking and Problem Solving· Assists with the development of standardized processes, routines, forms and systems to streamline work, reduce costs and increase productivity.

  • Actively searches for and suggests / implements new solutions for the delivery of Customer Service functions.Technical Expertise· Can assist with the coordination of complex projects, contributing to the RFP functional specification documents, as well as managing the current vendor relationships.
  • Has a good understanding of the Amazon organization and services provided by each of the core business groups in the office(s).
  • Team Orientation· Actively contributes to the goals and objectives of the Customer Service group.· Viewed as a trusted member of the team.

  • Actively contributes to group efforts; works well with different types and levels of people.· Shares expertise and knowledge to achieve team objectives.
  • Interpersonal Skills· Is viewed as open, group-focused and straightforward in communications.· Able to adjust communication style to fit the audience and routinely checks for understanding.

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