Operations Manager
Outplex
Bogota, Colombia
hace 1 día

OutPLEX is seeking a motivated Operations Manager that can convey product knowledge and encourage success! The Operations Manager will oversee employees in our Colombia operations.

This position may be done virtually and / or in office. Office location in the Chapinero, Bogota area.

Position Responsibilities :

  • Collaborate with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, business initiatives and technologies.
  • Must be able to handle strenuous customer deadlines and be flexible and available to interact with employees at all levels.
  • Effectively communicate job expectations; planning, monitoring, appraising and reviewing job contributions
  • Communicate and follow up to ensure representatives are fully informed of all new information related to products, procedures, customer needs and company related issues, changes, or actions.
  • Must be able to identify and resolve problems in a timely manner; gather and analyze information skillfully develop alternative solutions.
  • Analyze process workflow, employee and space requirements and equipment layout; implement changes
  • Responsible for all department managers and supervisors, with review / approval responsibility for all operations employees
  • Participate in the selection, training, scheduling, disciplining and termination of employees.
  • Role Qualifications and

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