Technical & Delivery Manager
Thales Group
Bogotá, Bogota D.C., Colombia
hace 2 días
  • As a Technical & Delivery Manager, you will support sales in their business by giving them all technical assistance on products, organize delivery end to end;
  • build team expertise to fit region needs, ensure team reward through career path, provide synthetic reporting and trigger management decision in regards of risk / anticipation.

    A week in the life of a Technical & Delivery Manager : S

    Support Region business

  • Organize ad-hoc pre-sales activities to increase level of expertise to customer
  • Support to region budget achievement
  • Gather all technical needs to influence the road map or trigger dedicated developments
  • Organize both ways communication (roadmap from product, funnel from region )
  • Organize delivery end to end

  • Assign a single interface to each Bid
  • Organize back-up, handover, manage team loading vs expertise
  • Handle costing for all bids
  • Ensure consistency and good follow-up of program pack (Technical offer, risk, milestones, samples, cost) with focus on Risk assessment and anticipation management
  • Ensure proper balance between presales, delivery and support activities
  • Lead some key projects
  • Organize interaction with other business owner groups and other BUs.
  • Expertise and Career Path

  • Organize team skills and related trainings to address expertise required by region projects and funnel
  • Animate the team in regards of Career path to gain motivation and recognition of team members
  • Reporting / dashboard

  • Dashboard forprojects and funnel, with related time line, revenue and margin
  • Product pack (Risk, Actions, Status, Costing ) for all projects
  • Make sure risks are regularly assessed and trigger management decision for anticipated actions
  • Knowledge, Skills and Experience :

    Education :

    Engineering degree in Computer / Electronics or TelecommunicationSciences

    Experience Level :

    10years in Product technical support, project management and team management

    Competences :

  • Smart cards operating systems and application
  • Standards / state of the art on ICAO, Cryptography, PKI, Global Platform, Common Criteria, and ISO
  • Secured printing on plastic and paper, security features
  • Manufacturing concepts
  • Solution and integration concepts
  • Team management

    Complex project management experience

    PMP trained or certified (or other project management framework)

    Negotiation skills

    Written and oral communication

    Communication skills

    Good interpersonal skills

    Customer oriented

    Able to work under pressure and tomeet dead lines


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