Airbnb Bilingual Customer Service Agent
Bogota, Cundinamarca, CO
hace 3 días

Job Description :

Do you love traveling and helping others plan unforgettable getaways?

Join Airbnb at Sutherland and be part of our Work at Home team with plenty of growth opportunities! - No experience needed!

We are looking for talented agents with advanced English (B2) and customer service skills to support the world’s travelers from everywhere in Colombia.

We offer :

  • Up to $2.000.000 between base salary and bonus
  • 300 USD Airbnb Incentives every 6 months
  • 2 days off!
  • 40 hours per week!
  • Work from Home
  • Airbnb branded merchandise
  • Paid top-notch training
  • Long-term contract
  • By working for Airbnb at Sutherland, you get to :

  • Help guests and hosts download the Airbnb app and give support in usage, services, and options.
  • Be the bridge between guests and hosts to ensure a great experience for both.
  • Qualifications :

  • Advanced English level (B2) Excellent verbal, written, and reading skills
  • High school diploma
  • Basic PC keyboarding skills plus basic Microsoft Office (Outlook, Word, Excel) experience
  • What do you need to WORK FROM HOME at Sutherland?

  • Not much, just excellent internet connectivity. We will provide the computer and other tools you will need!
  • About Sutherland :

    Human experiences are as singular and unique as a fingerprint. They are also living things dynamic and in-the-moment. Today’s brands compete on experience every day.

    It’s our job to help them win.

    At Sutherland, we create exceptionally engineered brand experiences that are a perfect match for the real people (and real moments) they’re made for.

    We do that by combining human-centered design with the scale & accuracy of real-time analytics, AI, cognitive technology, and automation.

    Sutherland Colombia received the award of .

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