Service Operation Associates
Vensure Employer Services
Barranquilla, CO, US
hace 4 días

Barranquilla, Colombia.

We are looking for a professional Service Operations to coordinate and oversee our organization's operations.

What is an service operations?

The Operations Manager role is mainly to implement the right processes and practices across the organization.

The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources and securing compliance.

You should be ready to mentor your team members, find ways to increase quality of customer service and implement best practices across all levels.

Ultimately, we'll trust you to help us remain compliant, efficient and profitable during the course of business.

Responsibilities

  • Ensure all operations are carried on in an appropriate, cost-effective way
  • Improve operational management systems, processes and best practices
  • Purchase materials, plan inventory and oversee warehouse efficiency
  • Help the organization's processes remain legally compliant
  • Formulate strategic and operational objectives
  • Examine financial data and use them to improve profitability
  • Manage budgets and forecasts
  • Perform quality controls and monitor production KPIs
  • Recruit, train and supervise staff
  • Find ways to increase quality of customer service
  • Requirements

  • Proven work experience as Service Operations or similar role
  • Knowledge of organizational effectiveness and operations management
  • Experience budgeting and forecasting
  • Familiarity with business and financial principles
  • Excellent communication skills
  • Leadership ability
  • Outstanding organisational skills
  • Degree in Business, Operations Management or related field
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