Field Service Engineer
ABB
Bogota D.E., Colombia
hace 10 días

Execute Service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines.

Deliver quality customer service to satisfy customers. In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for ABB.

Tasks : 1. Service delivery

1. Service delivery

Performs Service tasks like installation and commissioning of equipment and routine maintenance independently, identifies technical problems and makes analysis through remote or on-

site activity in different Service categories (installation and commissioning, routine maintenance, extensions, replacements etc.).

2. Customer approach

Contributes to customer satisfaction by executing Service work according to customer order and expectation. Maintains a good relationship with customers.

Identifies new sales opportunities and communicates them internally.

3. Materials and supply

Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.

4. Documentation and reports

Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.

5.Troubleshooting

Troubleshoots simple equipment failure and makes recommendations to avoid repeating the problem in the future.

6. Operational excellence

Provides recommendations to management to improve operations and customer service.

7. Health, safety and integrity

Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Requirements :

We are looking for a candidate with Bachelor Degree in Electrical, Electric or Industrial engineering. This position will be based in our office in Bogotá, Colombia.

You must also have the following knowledge, skills and experience :

  • Minimum 4 years of experience in the execution of High -Voltage services (from 115kV up to 500kV).
  • Strong technical knowledge in high voltage products and services.
  • Knowledge in Air Insulated Switchgear (AIS) and / or Gas Insulated Switchgear (GIS) is a must.
  • Ability to work under pressure.
  • HSE mindset.
  • High customer focus.
  • Intermediate English Level.
  • Willingness to travel 100%.
  • Location : Bogota D.E., Colombia Contract type : Regular / Permanent Business unit : Business Unit High Voltage Products Date posted : 2018-

    04-24 Job function : Service and Maintenance Publication ID : CO64749084 E1

    ABB (ABBN : SIX Swiss Ex) is a pioneering technology leader in electrification products, robotics and motion, industrial automation and power grids, serving customers in utilities, industry and transport & infrastructure globally.

    Continuing a history of innovation spanning more than 130 years, ABB today is writing the future of industrial digitalization with two clear value propositions : bringing electricity from any power plant to any plug and automating industries from natural resources to finished products.

    As title partner of Formula E, the fully electric international FIA motorsport class, ABB is pushing the boundaries of e-

    mobility to contribute to a sustainable future. ABB operates in more than 100 countries with about 135,000 employees. www.abb.com

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