We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You’ll be directly responsible for the preservation and expansion of our customer base.
The ideal candidate will have talent in sales and experience in customer service. We expect you to be a reliable professional able to achieve a balance between customer orientation and a results-driven approach.
The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction.
Create detailed business plans to facilitate the attainment of goals and quotas
Manage the entire sales cycle from finding a client to securing a deal
Unearth new sales opportunities through networking and turn them into long-term partnerships
Present products to prospective clients
Provide professional after-sales support to enhance the customers’ dedication
Remain in frequent contact with the clients in your responsibility to understand their needs
Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation
Negotiate agreements and keep records of sales and data
Proven experience as an Account Executive, or in other sales / customer service role
Knowledge of market research, sales and negotiating principles
Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus
Excellent communication / presentation skills and ability to build relationships
Organizational and time-management skills
A business acumen
Enthusiastic and passionate
BSc or BA in business administration, sales or marketing