Developer Support Engineer
Unity
Pereira
hace 7 horas

Role description

Unity's Premium Support team is looking for a Developer Support Engineer to connect our customers to our development teams.

Our customers have a wide variety of problems which require quick thinking to keep their projects on track. This is where you step in, working to solve these problems with curiosity, flexibility and positivity.

In return you will constantly be learning about the latest features of Unity, and get to help nurture some of the most exciting games in development today!

Please submit resume / CV in English if possible, thank you!

Responsibilities

  • Efficiently provide technical support and solutions across Unity’s deployment platforms and variety of applications
  • Solve customer problems by working with customers and coworkers via online ticketing and any other appropriate medium
  • Maintain excellent relations between the technical support team and other departments within Unity
  • Contribute to the Unity documentation and other resource materials
  • Requirements

  • Enjoyment of troubleshooting / problem-solving
  • C# and / or C++ experience
  • Willingness to learn new skills and areas of Unity
  • Experience in debugging and profiling
  • Proficient in English, both written and spoken
  • Bonus points

  • Developing games / apps with Unity or for mobile / console platforms
  • Knowledge of SCM software (git, svn, mercurial, p4) and available external hosting platforms
  • Who we are

    Unity is the creator of the world’s leading real-time 3D development platform, giving users the most powerful and accessible tools to create, operate, and monetize experiences for the real-time world.

    Unity empowers anyone, regardless of skill level and industry, to create 3D visual content using world-class technology, operate using resources that maximize ease-of-use, and monetize, so that they can find success with their creations.

    The company’s 1,000 person development team keeps Unity at the forefront of development by working alongside partners such as Google, Oculus, Autodesk, Microsoft and many more, to ensure optimized support for the latest releases and platforms.

    Made with Unity experiences reach nearly 3 billion devices worldwide and have been installed more than 34 billion times in the last 12 months.

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