Talent Acquisition Business Partner
Asurion
Bogota, CO
hace 6 días

Has escuchado la noticia? Asurion está construyendo un nuevo centro de servicio y atención al cliente que brindará soporte técnico en el área de Salitre de Bogotá.

  • Estamos creando más de 1,500 empleos locales de tiempo completo durante este 2021 y el 2022 para dar soporte técnico, atención al cliente y brindar apoyo a nuestros clientes de América del Norte a través de nuestros representantes de ventas;
  • Además tendremos puestos adicionales de recursos humanos, operaciones, capacitación y soporte, los cuales serán 100% bilingüe (español + inglés).

    Esta sólida contratación es parte de un impulso global para adaptarse al continuo crecimiento de Asurion en la industria de servicios tecnológicos.

    Los puestos se contratan directamente con un salario base competitivo mas incentivos basados en el desempeño, capacitación remunerada y oportunidad de crecimiento profesional.

    Asurion es una compañía global de atención tecnológica con más de 22,000 empleados que brindan soporte a más de 300 millones de clientes en todo el mundo, más que Netflix y Hulu juntos! Nos asociamos con las principales marcas minoristas e inalámbricas para brindar protección y servicios de soporte, manteniendo la tecnología de nuestros clientes en funcionamiento y conectada.

    Nos enorgullecemos de nuestra política de diversidad e inclusión en el empleo, la atención al cliente y estamos a solo una llamada, un click o un chat de distancia.

    For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.

    We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.

    What you will be doing :

    The Talent Acquisition Business Partner will provide consultation to leaders and employees at all levels related to Talent Acquisition strategy for their clients within the Customer Solutions Operations organization.

    This role will develop and drive strategy for full life-cycle recruitment efforts for both high volume and professional level positions.

    In addition to driving strategy, this role will partner with the HR / TA COE’s to drive innovation to improve the candidate, hiring manager and recruiter experience.

    Essential Duties and Responsibilities :

    Develop and maintain a strong business partnership with key stakeholders to enable effective account management

    Manages client-specific measurement and reporting for priority people and organization performance metrics

    Gain knowledge and maintain an understanding of the business model, operations, financial goals and competitive position

    Use data / metrics to educate and influence talent decisions with leaders

    Innovate and improve the candidate / hiring manager experience throughout the hiring process

    Keep current with sourcing strategies and industry trends

    Develop strategic, multi- faceted sourcing plans to insure a consistent flow of qualified candidates to fulfill the department’s key business objectives

    Drive the end-to-end recruiting process which includes gathering job requirements, developing and executing effective sourcing strategies, assessing job applicants, and offer negotiations

    Plan, organize, coordinate, execute, track and evaluate projects as needed

    Cultivate external relationships with networking

    Here’s what you’ll bring to the team :

    BS / BA in Business Administration, Human Resources or in an equivalent business related degree preferred

    Minimum 3-5 year's related experience in Talent Acquisition / Human Capital

    Experience conducting full life cycle recruiting with successful track record filling positions

    Experience using an Applicant Tracking System or Candidate Relationship Management tools

    Excellent teamwork and collaboration skills including strong verbal and written communication and presentation skills

    Must be results driven with the proven ability to multi-task in a fast-paced, deadline driven environment

    Demonstrated ability to assess business needs and talent markets in developing recruitment strategies, programs and tools in support of business objectives

    Strong proficiency in Excel, Microsoft Word, PowerPoint, and Outlook

    Knowledge of basic Human Resource policy / procedures and employment laws

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