Infrastructure Architect
Bogota, Colombia
hace 5 días


  • Design and maintain End User Computing service ensuring secure, performant and user-intuitive environment.
  • Work with other technology groups to streamline effective processes and drive continuous improvement for End User Computing infrastructure, services and support.
  • Act as an escalation point for technical issues from the advisory perspective helping to resolve and provide permanent solution for repetitive issues.
  • Work with Regional IT Managers to define End User Computing roadmap and provide vendor selection support.
  • Participate in future device adoption and testing processes to ensure compatibilities with systems requirements around Infrastructure, Security and Applications.
  • Keep abreast of developments within the IT Industry that End User Computing Services are kept in line with defined or emerging industry standards.
  • Help Operation teams creating processes and procedures, user guides and user communications.
  • Provide professional guidance and advise to relevant disciplines on the subject of expertise.
  • Work within allocated set of Technical services and perform periodic review of functional and non-functional elements to ensure service fit for use and purpose.
  • Provide good-quality knowledge and information about services and service assets, creating and maintaining the related technical documentation
  • Qualifications and Experience

  • Minimum 7-10 years of work experience in administering and supporting EUC
  • Excellent technical documentation writing skills
  • Very Good understanding of concepts of the system architectures and operating systems
  • Strong demonstrated systems engineering, with requirements and interface management, risk management, change boards and change board environment experience
  • Knowledge of development lifecycle, project integration, schedule analysis and stakeholder processes
  • Experience developing transition to operations plans, supporting design reviews and engineering boards
  • Proven ability to provide technical analysis, program management insight and thought leadership to IT teams
  • Experience with System Center Configuration Manager (SCCM) deployments, patching, packaging and management
  • Strong experience with Active Directory and Group policies, ability to analyze, create, test and app
  • Experience with Microsoft Endpoint Manager Intune
  • Exposure to Mac OS MDM solutions Intune, Jamf, etc.
  • Experience with managing Operating Systems at enterprise level : Windows Mac OS IOS Android Linux (nice to have)
  • Scripting experience in PowerShell and Bash
  • Experience with Microsoft Office365 suit (Exchange, MS Teams / Skype, OneDrive, etc)
  • Knowledge of Linux / Unix operating systems
  • Strong interpersonal skills to enable working, interfacing, and interrelating with diverse personnel and dynamic teams.
  • Ability to take proactive steps in managing problems.
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