Title : Appointment Setter
Location : Medellin, Colombia
We are searching for a personable, thorough Appointment Setter to contact prospective clients via telephone and e-mail. The Appointment Setter's responsibilities include ascertaining whether potential clients might be interested in our products and services, and then scheduling a time for our Sales Representatives to meet with each client.
You should also keep a log of the numbers you have dialed each day.
To be successful as an Appointment Setter, you should be determined to achieve and surpass each of your work-related goals.
Ultimately, an outstanding Appointment Setter will demonstrate a thorough understanding of the sales process, including ways in which to garner clients' interest in meeting with our Sales Representatives.
Appointment Setter Responsibilities :
Familiarizing yourself with essential details of our products and services.
Calling prospective clients using a list of phone numbers provided to you.
Accepting calls from prospective clients as they arise.
Fielding basic questions and concerns about the products and services we offer.
Scheduling a consultation between the prospective client and a Sales Representative.
Keeping a detailed log of calls, including those which were not answered.
Attempting to contact prospective clients who you have been unable to contact.
Informing the Manager of recurrent product-related complaints that warrant addressing.
Appointment Setter Requirements :
High school diploma or equivalent.
Proven experience as an Appointment Setter, Sales Representative, or similar will be advantageous.
Top-notch verbal, written, and interpersonal skills.
Outstanding listening skills and attention to detail.
Excellent phone etiquette.
Professional and courteous disposition.
Persuasive and results-oriented.
Available to work evenings and weekends.