Field Service Engineer
Tocancipa, Cundinamarca, Colombia
hace 3 días

Experience Requirements : Minimum 3 years in a technical support role or maintenance environment

Travel requirements : Up to 60% overnight travel

Skills / Knowledge Required :

  • Customer focused with excellent communication skills
  • Strong troubleshooting skills and diagnostic capabilities
  • Excellent knowledge of electronics, pneumatics, mechanics, optics
  • Good working knowledge of MS Windows OS and Office applications
  • Able to use testing equipment
  • Hands-on and non-procrastinating approach
  • Knowledge of the industries Esko serves
  • Job Objectives

  • Install, upgrade, train and repair all assigned Esko's equipment
  • Maintain exceptional customer relationships and drive excellence in customer service
  • Provide remote support to customers as required
  • Assist with trade-shows and demo’s
  • Assist other associates as needed
  • Actively participate in process improvement initiatives
  • Job Competencies

    Customer Focus drive to discover & meet needs of the client

    On the Job Behavior Excellent problem solving skills; learns in a new environment quickly. High sense of urgency. Fosters cross-functional problem solving & cooperation

    Technical Excellence Depth & breadth of job related expertise & the motivation to use and expand one’s technical knowledge

    Adapting to Change adapts effectively in an environment of change, uncertainly and ambiguity. Can make pragmatic decisions in a timely fashion, especially when there is not a clear way.

    Team Work the ability to work collaboratively with others toward a mutual goal

    Commitment to Future Vision The commitment to being part of the integrated organization. The desire to support the needs, priorities and goals of the organization.

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