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Is responsible for technical solution and coordination of implementation work in digital areas. Is the primary R&D contact point for airline stakeholders on IT and business side as well as the people from the Extended Account Team of the airline.
Is responsible for providing cross-functional, technical and business expertise to new and existing customers for the integration of Amadeus solutions in airline digital channels.
This specific position is opened in Bogota for on-site customer support (Avianca Colombia) as well as support of airlines in LATAM.
Business environment :
1) The Digital for Airlines (DGA) department is part of the Amadeus Digital division and is in charge of delivering e-Commerce services around Amadeus products.
2) The mission of the Digital for Airlines group is to support airline customers in the integration of Amadeus e-Commerce products for their online web sites using e-
Retail or Digital API, which integrate Amadeus solutions for shopping, payment / ticketing, reissue / refund, ancillary services and mobile.
The current customer base has over 100 airlines, with the top tier being served with dedicated competency centers run in Agile with the customer.
The group is regionalized with three main R&D hubs : Nice, Bangalore and Boston.
with close interaction with IT Solution Manager and the Extended Account Team
Masters or Bachelor of science preferably in Computer Science, Business, Marketing or related fields.
Relevant Work Experience
Understanding of the airline industry is required. Understanding of how airlines do business in the region is a plus.
Spanish and English fluency required; French / Portuguese a plus
Our diversity commitment : equality, diversity and inclusion are part of who we are. We’re committed to equal opportunities and treatment regardless of age, ethnicity, gender, beliefs, sexual orientation or disability.
The posting of vacancies and the treatment of applications are, in each Amadeus location, subject to national law and possible collective agreements with local staff representation.
Internal Mobility policies vary from office to office, please check with your local HR representative the requirements and policy in place.
E.g. a minimum time on position or Line Manager approval may be requested.