Operations Specialist
Bogota, Colombia
hace 4 días

This role will require a mix of operations management skills, people skills, and creativity to tackle different challenges.

The couriers, Glovers for us, are a key player in Glovo’s marketplace and you will need to ensure the fleet's the long-term sustainability, as well as its daily performance.

To ensure excellence experience for our Glovers’ users, we have local teams of Glovers Specialist that own Lead to Glover process.


  • Manage Glover specialists’ teams in every city, including hiring, training and mentoring
  • Understand, deep-dive and have under control the supply status to ensure we deliver operational excellence and top-performer customer experience
  • Implement, standardize and execute processes among cities
  • Contribute towards the continuous improvement of the global operations department thru out-of-the-box thinking

  • 2+ years of experience in high demanding positions (operations, consulting, investment banking, etc.)
  • Experience in on-demand delivery is a plus
  • Results oriented, autonomous and efficient
  • Leadership skills - you can motivate your teammates. You’re great at making tough decisions in a sea of ambiguity and keeping everyone on track
  • Degree in Engineering, Economics or similar
  • Professional English is a must

  • The opportunity to change the world and see how everyone uses the product you build
  • Work in an international, dynamic and passionate environment with a great company culture
  • Social benefits (free Glovo credits, fresh fruit every day, free Wednesday lunches, beers on Fridays....)
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